The Patient Participation Group is
designed to:
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Develop a partnership with patients.
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Discover what a range of patients think about services and to establish their priorities.
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Provide a platform to test and modify ideas and plans.
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Select the headers below to find out more.
What is a PPG
Each PPG is unique: evolving to meet local needs. PPG works with the practice to:
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Offer patient perspective on services provided by the practice
-
Contribute to the continuous improvement of services
-
Foster improved communication between the practice and its patients
-
Help patients to take more responsibility for their health
-
Provide practical support and help to implement change
How Do I Join ?
If you are interested in helping us to improve, simply complete the online PPG Joiner Form. You must be a registered member of this practice if you wish to join our PPG.
What is a PPG?
Each PPG is unique: evolving to meet local needs. PPG works with the practice to:
-
Offer patient perspective on services provided by the practice.
-
Contribute to the continuous improvement of services.
-
Foster improved communication between the practice and its patients.
-
Help patients to take more responsibility for their health.
-
Provide practical support and help to implement change.
PPG is not
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A forum for complaints. -
A doctor’s fan club. -
A time-consuming activity for practice staff.
PPG’s work by
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Building a relationship between the practice and its patients.
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Building a relationship between different patients.
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Breaking down the barriers between the practice and patients and between patients.
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Sharing information.
A PPG should be
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Self-organised and patient led
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Confident in its ability to challenge the practice
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Able to have an open dialogue with the practice
Advantages for the patients:
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Patients learn how to become more responsible for their own health
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Patients will have a better understanding about the practice and its staff
-
Patients will be consulted on arrangements in primary health care before decisions are made
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Patients will have a forum to suggest positive ideas for change and voice concerns
Advantages for the practice:
-
The practice will be able to plan services jointly with patients
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Get closer to the community for whom they care
-
Help patients with non-medical and social care issues
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Get help from patients to meet targets and objectives
-
Have a forum to voice ideas and concerns
Meeting minutes
Frequently Asked Questions
Q: Why are you asking people for their contact details
A: We want to talk to people about the surgery and how well we are doing to identify areas for improvement.
Q: Will my doctor see this information?
A: No. It is purely to contact patients to ask them questions about the surgery and how well we are doing. Your doctor will only see the overall results.
Q: Will the questions you ask me be medical or personal?
A: General questions about the practice, how we are providing services and what we can do to improve them.
Q: Who else will be able to access my contact details?
A: No one beyond the practice.
Q: How often will you contact me?
A: Not very often, 1-2 times a year
Q: What is a patient participation group?
A: It is a group of volunteer patients who are involved in shaping the services to patients.
Q: Do I have to take part in the group?
A: No, but if you change your mind, please let us know.
Q: What if I no longer wish to be on the contact list or I leave the surgery?
A: We will ask you to let us know if you do not wish to receive further messages.
Q: Who do I contact if I have further questions?
A: Practice Manager
-
A forum for complaints. -
A doctor’s fan club. -
A time-consuming activity for practice staff.
If you are interested in helping us to improve, simply complete the online PPG Joiner Form. You must be a registered member of this practice if you wish to join our PPG.
Each PPG is unique: evolving to meet local needs. PPG works with the practice to:
-
Offer patient perspective on services provided by the practice.
-
Contribute to the continuous improvement of services.
-
Foster improved communication between the practice and its patients.
-
Help patients to take more responsibility for their health.
-
Provide practical support and help to implement change.
-
Building a relationship between the practice and its patients.
-
Building a relationship between different patients.
-
Breaking down the barriers between the practice and patients and between patients.
-
Sharing information.
-
Self-organised and patient led
-
Confident in its ability to challenge the practice
-
Able to have an open dialogue with the practice
-
Patients learn how to become more responsible for their own health
-
Patients will have a better understanding about the practice and its staff
-
Patients will be consulted on arrangements in primary health care before decisions are made
-
Patients will have a forum to suggest positive ideas for change and voice concerns
-
The practice will be able to plan services jointly with patients
-
Get closer to the community for whom they care
-
Help patients with non-medical and social care issues
-
Get help from patients to meet targets and objectives
-
Have a forum to voice ideas and concerns
Meeting minutes
Q: Why are you asking people for their contact details
A: We want to talk to people about the surgery and how well we are doing to identify areas for improvement.
Q: Will my doctor see this information?
A: No. It is purely to contact patients to ask them questions about the surgery and how well we are doing. Your doctor will only see the overall results.
Q: Will the questions you ask me be medical or personal?
A: General questions about the practice, how we are providing services and what we can do to improve them.
Q: Who else will be able to access my contact details?
A: No one beyond the practice.
Q: How often will you contact me?
A: Not very often, 1-2 times a year
Q: What is a patient participation group?
A: It is a group of volunteer patients who are involved in shaping the services to patients.
Q: Do I have to take part in the group?
A: No, but if you change your mind, please let us know.
Q: What if I no longer wish to be on the contact list or I leave the surgery?
A: We will ask you to let us know if you do not wish to receive further messages.
Q: Who do I contact if I have further questions?
A: Practice Manager
